It is important to make sure that your software is always updated on your phone. It helps keep everything running smoothly and ensures that you are getting the best Altice Mobile service.
Please be aware that during the update process, your device cannot be used and files will be inaccessible. You also will not be able to make calls, even to emergency services. Additionally, there may be some differences to the device's interface when the update completes.
To manually update your phone (may vary slightly by model):
• Tap Settings
• Navigate to and tap Software/System update
• Tap Download and install. If an update is available, it will install
Depending on your software version, it may be necessary to repeat this process multiple times.
You can also tap the switch to enable or disable Auto download over Wi-Fi. When this option is turned on, your phone will automatically update when it's connected to a Wi-Fi network. If this option is turned off, you will need to update your phone manually.