How do I access my call history details?

Option 1: Review the Call History on your mobile phone. All mobile phones keep a record of all incoming and outgoing calls within the phone’s calling app.

Option 2: Request the Call Detail Records (CDR) be emailed to you. The request may take up to (3) weeks to fulfill. Download the “Call Detail Records Request Form” and then fax/mail the form along with an identification for current account owner to:
Altice USA
Attn: Shared Services
1111 Stewart Ave
Bethpage, NY 11714
Fax: 516-803-1688

Acceptable Identification
Photocopy of one (1) of the following is required:
• Current and valid Driver's License
• Current and valid Passport
• Current and valid Federal or State ID
• Military ID
• Permanent Resident Card

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