My Account
All of the things you need to know about your Altice Mobile account and service.
Hotspot
Billing
- Are there additional fees?
- My service was turned off. How can I turn it back on?
- I've recently moved, how do I change my address on my account?
- How do I change my account PIN?
- How can I change my password in my Altice Mobile account?
- What if I forget my password?
General
- How do I update my E-911 Registered Address?
- What is my Registered Address? What happens when I call 911 when on WiFi?
- What can I expect when I contact 911?
- How do I make sure that my phone is connected to WiFi?
- Information about Wireless Emergency Alerts.
- How do I cancel my service?