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Plan
Our Plan
Phones
All Phones
Apple
Samsung
Motorola
Bring your own phone
Deals
All Deals
Apple
Samsung
Why Us
Why Altice Mobile
How It Works
At Your Service
Coverage
5G Coverage
Nationwide Network
Existing Customers
Get Support
Add a Line
Add a Phone
Add International
Cart
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Altice Mobile
Phones & Network
Phones & Network
Upgrade
Thinking of upgrading your phone?
Phone Upgrade (Replacing a phone)
Coverage
What is 5G?
How do I make sure that my phone is connected to WiFi?
Apple
How to I manage voicemail on my iPhone?
How do I find my iPhone using Find My on iCloud?
How do I find my iPhone using the Find My app?
How do I update my Apple® iPhone® Carrier Settings?
Motorola
How do I manage voicemail on my Motorola device?
Samsung
How do I manage voicemail on my Samsung device?
How do I check for a software update on my Samsung phone?
General
Why am I getting a “SIM is locked” message on my phone?
What is the difference between a standard SIM vs. a micro SIM vs. a nano SIM vs. eSIM
Lost/Stolen
I lost my phone or my phone was stolen. What do I do now?
I found my lost phone. What should I do now?