Plans & Services

Data

• What is a Data Top Up?
• How do I change my monthly data options?
• How can I reduce my data usage?
• How do I know how much data will I need?
• How do I add a Data Top Up?
• How can I check my usage?

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International

• Can I use Altice Mobile while traveling abroad?
• Can I make calls and send texts internationally?
• How do I access my voicemail while traveling internationally?
• How do I remove an international add-on?

Wi-Fi Calling

• Wi-Fi Calling
• How do you improve connectivity?

E911

• How do I update my E-911 registered address?
• What is my E-911 registered address?
• What can I expect when I contact 911?

Mobile Hotspot

• Can my phone be used as a mobile hotspot?
• I'd like to use my device as a mobile hotspot, what are the data limits?
• Is there a cost for using my device as a mobile hotspot?

General

• How do I access my call history details?
• Can I receive collect calls?
• Information about Wireless Emergency Alerts.
• Can I customize the Caller ID name per line?