Bring your own phone
- Our plan
- Our Phones
- Bring your own phone
- Our network
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Find answers to questions about getting started with Altice Mobile service and SIM card.
Bring Your Own Phone
Can I bring my own phone?
What phones can I bring to Altice Mobile?
What does an “unlocked phone” mean?
How do I unlock my device?
How long will it take to get my SIM card?
What is the difference between a standard SIM vs. a micro SIM vs. a nano SIM vs. eSIM
Temporary Phone Number
How do I return a new phone?
How do I activate my SIM?
How long will it take to start using service with a new number?
What should I do if my SIM is damaged or never arrives?
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Number Transfer (Porting)
How do I bring my phone number to Altice Mobile?
How do I set up visual voicemail?