Billing
Find answers to questions about your account for billing, features (add-ons), my plan and usage alerts.
- Are there additional fees?
- My service was turned off. How can I turn it back on?
- I've recently moved, how do I change my address on my account?
- How do I change my account PIN?
- How can I change my password in my Altice Mobile account?
- What if I forget my password?
- Are passwords case sensitive?
- Can I change my wireless number?
- How do I find my account number?
- Can I customize the Caller ID name per line?
- How do I save My Altice on my mobile device?
- What is this late fee on my bill?
- What are these taxes, surcharges and fees on my bill?
- How can I resolve any payment issues?
- How can I verify a payment was processed?
- How will I know my payment was successful?
- How can I add, change or delete a stored payment method?
- What is AutoPay?
- What are my options for paying my bill?
- How do I update my payment information for my account?
- How do I review bill changes on my service summary?
- How can I view recent changes to my bill?
- How is my billing cycle determined?
- Where can I view my account balance and due date?
- How can I manage my bills and will I be notified when my bill is ready?
- Can I pause or cancel AutoPay?
- When will I be billed?
- How do I view and understand my bill?